Privacy Policy

How we collect, use, and protect your personal information

Introduction

At Tashanwin, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our gaming platform. Please read this policy carefully to understand our views and practices regarding your personal data.

Information We Collect

We collect several types of information from and about users of our platform:

Personal Identification Information

  • Full name and date of birth
  • Contact information (email address, phone number)
  • Residential address and proof of address documents
  • Government-issued identification for verification

Financial Information

  • Payment method details (credit/debit card information, e-wallet accounts)
  • Transaction history and account balances
  • Withdrawal and deposit records

Technical and Usage Information

  • IP address and device information
  • Browser type and version
  • Time zone setting and location
  • Operating system and platform
  • Gameplay statistics and preferences

How We Use Your Information

We use the information we collect about you for various purposes:

  • To create and manage your account
  • To process transactions and verify payments
  • To provide customer support and respond to inquiries
  • To personalize your gaming experience
  • To send promotional communications (with your consent)
  • To comply with legal and regulatory requirements
  • To prevent fraud, money laundering, and other illegal activities
  • To improve our platform and develop new features

Information Sharing and Disclosure

We may share your personal information with:

  • Payment processing partners to facilitate transactions
  • Regulatory bodies and law enforcement agencies when required by law
  • Third-party service providers who assist in our operations
  • Professional advisors (lawyers, auditors, etc.)

We do not sell your personal information to third parties for marketing purposes.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access controls, and secure server infrastructure.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need to use your information, we will remove it from our systems and records.

Your Rights

Depending on your location, you may have certain rights regarding your personal information:

  • The right to access the personal information we hold about you
  • The right to request correction of inaccurate information
  • The right to request deletion of your personal information
  • The right to restrict or object to our processing of your information
  • The right to data portability
  • The right to withdraw consent at any time

To exercise these rights, please contact us using the information provided below.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our platform and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us: